What is the Precisionary Guarantee?
We at Precisionary Instruments uphold our products to a high standard and test every single product before release.
To express our confidence in Precisionary’s products, we offer a generous one (1) month, replacement or money back, called the Precisionary Guarantee. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to us within 30 days for a repair, replacement, or refund. Damage due to wear and tear will be repaired at a reasonable charge.
At Precisionary, our aim is to provide our customers with high quality products. To ensure this, all of our Compresstome Products are manufactured to the highest standards. Our Compresstome® slicers come with a full one (1) year warranty. Additional warranty may be purchased for up to two (2) additional years, for a total of three (3) years including the first year of warranty.
Our core purpose is “Empowering Scientists and Clinicians in achieving their goals through innovation, reliable products, and services”. Precisionary Instruments is committed to the highest standards of business ethics as our customers are the lifeblood of our business and consequently reflected is our superior customer service. Reliability is something we absolutely emphasize so that you can rest assured and have confidence while working with our equipment. We are proud of our latest VF-310-0Z and VF-210-0Z vibrating microtomes as they showcase the highest degree of tissue slicing workmanship. You can count on our excellent scientific support staff to prioritize your needs and concerns such that you are not treated as a number, but rather a valued customer that is part of our family here at Precisionary Instruments.
Our Core Values
- CommitmentCommitted to our customers by providing superior quality products and services and dedicated to the success of our customers, partners, and employees.
- TeamworkWe believe teamwork enables ordinary people to achieve extraordinary things and achieve as a team what individuals cannot.
- LeadershipInherited within each member of our team is the courage to rise above challenges, to work through adversity, and inspire others.
- ProfessionalismOur reputation of high-quality service is built on a foundation of continuous learning and compounding knowledge that provides a unique value to our clients.
- AccountabilityBehaving ethically, acting openly and with integrity in all that we do, and taking responsibility in our actions is what you can expect from each member of our team.
- InnovationEveryday, our team strives to imagines what is possible, foster creativity that challenges constraints, and drive progress.
- TrustTrust is something you earn and not given. We earn our customers and colleagues trust by delivering as promised and taking responsibility for our actions and decisions.
- HonestyOur values guide every decision, big or small. We expect our people to uphold the highest standards of integrity and deliver on their commitments. Our daily goal is to be truthful to our clients and to each other to build strong and healthy relationships.
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