The Precisionary Guarantee

What is the Precisionary Guarantee?

We at Precisionary Instruments uphold our products to a high standard and test every single product before release.

To express our confidence in Precisionary’s products, we offer a generous one (1) month, replacement or money back, called the Precisionary Guarantee. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to us within 30 days for a repair, replacement, or refund. Damage due to wear and tear will be repaired at a reasonable charge.

At Precisionary, our aim is to provide our customers with high quality products. To ensure this, all of our Compresstome Products are manufactured to the highest standards. Our Compresstome® slicers come with a full one (1) year warranty. Additional warranty may be purchased for up to two (2) additional years, for a total of three (3) years including the first year of warranty.

Core Purpose

Our core purpose is “Empowering Scientists and Clinicians in achieving their goals through innovation, reliable products, and services”. Precisionary Instruments is committed to the highest standards of business ethics as our customers are the lifeblood of our business and consequently reflected is our superior customer service. Reliability is something we absolutely emphasize so that you can rest assured and have confidence while working with our equipment. We are proud of our latest VF-510-0Z and VF-210-0Z vibrating microtomes as they showcase the highest degree of tissue slicing workmanship. You can count on our excellent scientific support staff to prioritize your needs and concerns such that you are not treated as a number, but rather a valued customer that is part of our family here at Precisionary Instruments.

Commitment

Committed to our customers by providing superior quality products and services and dedicated to the success of our customers, partners, and employees.

Teamwork

We believe teamwork enables ordinary people to achieve extraordinary things and achieve as a team what individuals cannot.

Leadership

Inherited within each member of our team is the courage to rise above challenges, to work through adversity, and inspire others.

Innovation

Everyday, our team strives to imagines what is possible, foster creativity that challenges constraints, and drive progress.

Professionalism

Our reputation of high-quality service is built on a foundation of continuous learning and compounding knowledge that provides a unique value to our clients.

Trust

Trust is something you earn and not given. We earn our customers and colleagues trust by delivering as promised and taking responsibility for our actions and decisions.